of the SkyNovix online platform
1.1. This Privacy Policy (the "Policy") sets out the procedure for collecting, using, storing, transferring, protecting, and deleting personal data in connection with the use of the SkyNovix online platform located at https://skynovix.com (the "Platform").
1.2. The operator of the Platform (the "Operator") is Individual Entrepreneur Vasyl Petrovych Herchak, Taxpayer ID (RNOKPP) 3276912492, address: 16D Mechnykova St., Lviv, Ukraine. The Operator ensures the operation of the Platform, organizes interaction between its users, and processes personal data in accordance with this Policy and applicable law. The Operator is the personal data holder within the meaning of Ukrainian legislation, and, in cases where European Union legislation applies to the relevant processing, the personal data controller.
1.3. This Policy applies to personal data that the Operator receives when a User visits the Platform, creates and uses an Account, lists or purchases Digital Products, makes payments, contacts support, or otherwise interacts with the Platform.
2.1. Depending on how and for what purpose the Platform is used, the Operator may process the following categories of personal data: – first name, last name, and patronymic; – email address, phone number, and other contact details; – information provided during registration and use of the Account, including username, password (in encrypted form), settings, and Account activity history; – Buyer data related to placing, paying for, and fulfilling Orders, including information about purchased Digital Products, price, date, status, and Order history; – Seller data required for identification, listing and selling Digital Products, carrying out settlements, and fulfilling tax obligations, including registration, tax, and payment details; – information about payments and settlement transactions, including amount, currency, date, payment status, transaction ID, and the selected payment method; – materials, messages, inquiries, and other information a User voluntarily provides when interacting with the Platform or support; – technical data, including IP address, browser type and version, device type, operating system, language settings, date and time of access, information about actions on the Platform, and cookies; – other data that a User voluntarily provides to the Operator, or whose processing is necessary to provide access to the Platform's functionality, perform the Public Offer, or comply with legal requirements.
2.2. The amount of personal data processed by the Operator depends on the User's status, the Platform functionality they use, and the nature of their interaction with the Operator.
2.3. Where payments are made with the involvement of payment service providers, payment instrument details are processed by those providers in accordance with their own terms and privacy policies. The Operator receives only the transaction information provided to it by the relevant payment service provider.
3.1. The Operator processes personal data for the purposes of: – registering Users and creating, maintaining, and protecting Accounts; – providing access to the Platform's functionality; – listing, offering, purchasing, and granting access to Digital Products; – placing, paying for, fulfilling, and recording Orders; – identifying Sellers, carrying out settlements and payouts, and fulfilling the Operator's tax and other obligations under law; – communicating with Users, handling inquiries, and providing technical and informational support; – ensuring the security of the Platform and preventing fraud, unauthorized access, breaches of the Public Offer, and other misuse; – maintaining accounting, tax, and other mandatory records; – analyzing performance, improving functionality, and enhancing the usability of the Platform; – protecting the rights and legitimate interests of the Operator, Users, and third parties, including in the event of disputes; – complying with legal requirements, court decisions, and lawful requests from authorized government bodies.
3.2. The legal bases for processing personal data are: – the conclusion and performance of the Public Offer, as well as actions taken at a User's request prior to its acceptance; – the Operator's fulfillment of obligations established by law; – the User's consent, in cases where obtaining it is required by law or where the relevant processing is not necessary for the performance of the Public Offer; – the necessity of processing to pursue the legitimate interests of the Operator or third parties, including ensuring the security of the Platform, preventing fraud and other misuse, improving its operation, and establishing and defending legal claims, provided such interests are not overridden by the rights and freedoms of the User.
3.3. Where personal data is processed on the basis of consent, the User has the right to withdraw it at any time by contacting the Operator. Withdrawal of consent does not affect the lawfulness of processing carried out before it was withdrawn and does not stop processing if another valid legal basis exists for it.
3.4. Failure to provide personal data required for registration, the use of certain Platform functionality, the purchase or sale of Digital Products, carrying out settlements, or complying with legal requirements may make it impossible to provide the relevant services to the User.
4.1. The Operator does not sell or disclose Users' personal data to third parties, except as provided for in this Policy or by law.
4.2. The Operator may disclose personal data to third parties only to the extent necessary to ensure the operation of the Platform, perform the Public Offer, process payments and settlements, provide technical and other related services, comply with legal requirements, court decisions, or lawful requests from authorized bodies, and protect the rights and legitimate interests of the Operator, Users, or third parties.
4.3. Parties to whom personal data may be disclosed include payment service providers, hosting and technical infrastructure providers, analytics, communication, and accounting service providers, professional advisors, and government bodies in cases provided for by law.
4.4. Parties engaged by the Operator to process personal data are required to use it only for the specified purposes and to maintain an appropriate level of confidentiality and protection in accordance with the law and the terms of their agreements with the Operator.
5.1. The Platform uses cookies and other similar technologies to ensure its proper operation, authenticate Users, save settings, analyze use of the Platform, enhance security, and improve its functionality.
5.2. Cookies may contain technical information about a User's device and browser, IP address, date and time of access, pages viewed, and other actions on the Platform.
5.3. Users may change their cookie settings in their browser. Declining certain cookies may affect the operation of the Platform or the availability of its features.
6.1. Personal data is retained for as long as necessary to achieve the purposes of its processing, for the User's use of the Platform, for the performance of the Public Offer, and for the Operator's compliance with legal requirements.
6.2. Certain categories of personal data may be retained after a User stops using the Platform or deletes their Account, where this is necessary to fulfill tax, accounting, or other statutory obligations, to resolve disputes, to prevent misuse, or to protect the rights and legitimate interests of the Operator, Users, or third parties.
6.3. Data related to payments, settlements, payouts to Sellers, and the fulfillment of tax obligations is retained for the minimum periods established by tax and other applicable law, and, in cases provided for by law, until the completion of an audit, dispute, or other relevant procedure.
6.4. Upon expiry of the relevant retention period, personal data is deleted, destroyed, or anonymized, except where its continued retention is required by law.
7.1. A User has the right to: – receive information about the collection, storage, and processing of their personal data; – access their personal data; – request the correction, updating, or completion of inaccurate or incomplete personal data; – receive the personal data they have provided to the Operator in a structured, commonly used, machine-readable format, and to transmit it to another controller in cases provided for by law; – request the deletion or destruction of personal data in cases provided for by law; – withdraw consent to the processing of personal data, where such processing is based on consent; – object to processing or request its restriction in cases provided for by law; – file complaints with the Operator, the Ukrainian Parliament Commissioner for Human Rights (Ombudsperson), or a court.
7.2. To exercise their rights, withdraw consent, or object to the processing of personal data in cases where such an objection is permitted by law, a User may use the relevant Platform functionality or contact the Operator: – by email: support@skynovix.com; – by mail at: 16D Mechnykova St., Lviv, 79017, Ukraine.
7.3. A request must contain information sufficient to identify the User and verify that the relevant personal data belongs to them, along with a clear statement of the request. The Operator has the right to request additional information necessary to confirm the identity of the requester and prevent unlawful access to personal data.
7.4. A User's exercise of the right to delete personal data, withdraw consent, or object to its processing does not limit the Operator's right to continue processing or retaining such data where this is necessary to complete settlements and fulfill other obligations under the Public Offer, to comply with legal requirements, to establish or defend the rights and legitimate interests of the Operator or third parties, or in other cases provided for by law.
8.1. The Operator takes appropriate organizational, technical, and legal measures to protect personal data from accidental or unlawful loss, destruction, alteration, disclosure, unauthorized access, or other unlawful processing.
8.2. Access to personal data is limited to those who need it to ensure the operation of the Platform, perform the Public Offer, or provide related services. Such persons are required to comply with confidentiality and data protection requirements.
8.3. A User is required to keep their Account access credentials confidential, not disclose them to third parties, and promptly notify the Operator of any unauthorized access to, or suspected security breach of, their Account.
9.1. The Platform is not intended for individuals under the age of 18. The Operator does not knowingly collect or process the personal data of such individuals and does not provide them with services through the Platform.
9.2. If it is discovered that personal data of an individual under the age of 18 has been provided to the Platform, the Operator takes steps to stop its processing and delete it, except where the retention of such data is required by law.
9.3. The Operator has the right to amend this Policy. A new version of the Policy takes effect from the date it is published on the Platform, unless otherwise specified in that version.
9.4. Continued use of the Platform after a new version of the Policy takes effect confirms that the User has reviewed the relevant changes. If the changes involve processing personal data for which the law requires the User's separate consent, the Operator will obtain such consent before that processing begins.
9.5. The Operator responsible for the processing of personal data under this Policy is Individual Entrepreneur Vasyl Petrovych Herchak. Contact details and the procedure for contacting the Operator are set out in Section 7.2 of this Policy.